01736 333177
Serving the West of Cornwall
About Us
West Cornwall Care is a small business that provides a Domiciliary Care service for adults and young persons over the age of 18 years, where quality individual treatment in your own home is paramount. We tailor the care package to suit the individual’s personal needs with consultation from family, relatives and friends to ensure that all the needs of the service user are met.
As a recognised provider of care, we are registered with the Care Quality Commission, are on the Cornwall Council’s approved providers list and are a CHAS Accredited Contractor, being compliant with all guidelines, rules and regulations as set out by them. As a long established care provider in the area, West Cornwall Care has been providing a service in the community since 1987. We pride ourselves on treating our service users with dignity, kindness and promoting independence and choice.
Our dedicated and highly trained Carer’s provide the best care and support to service users in their own homes. All care staff receive full training and a continual plan of professional development. All our staff undergo enhanced DBS checks (disclosure and barring). All our staff are trained with an emphasis on attitudes, values and skills along with qualifications to provide high quality care. Our Care Teams have area Team Leaders and are supported by our Managers this ensures continuity of Carer’s and high standards of service delivery.
West Cornwall care are here to assist you with both long-term or respite solutions, providing excellent and professionally trained staff for all aspects of Homecare.
Care Solutions
Providing You High Quality Home Care Solutions
Companionship Services
Offer companionship and conversation
Arrange appointments
Help with travel arrangements
Stimulate mental awareness
Escort to appointments
Assist with clothing selection
Assist with entertaining
Help with reading
Participate in hobbies and crafts
Buy magazines, papers and books
Rent and play films
Plan visits, outings and trips
Visit neighbours and friends
Accompany to lunch or dinner
Attend plays or concerts
Attend club meetings and sporting events
Record family history
Discuss current/historical events
Reminisce about the past
Our Care Staff receive specific training in areas such as Administration of Medications, Safeguarding of Adults, Moving and Handling, Food Hygiene, Health and Safety, First Aid at Work, Infection Control, Nutrition and Hydration, Equality and Diversity, Fire Safety and Dementia Care. Additionally our Carers are given the opportunity to train in Colostomy Care, Catheter Care, Tissue Viability, Continence, Carer Awareness, Mental Capacity, Stroke pathway, Person Centred Thinking, Disability Confident and Self Directed Support following our continuing professional development plan from the first day of employment to ensure our staff deliver care to the highest of standards.
West Cornwall Care work symbiotically with our other professionals such as the District Nurses, Community Matron, GP’s, Dementia Nurses, Mental Health Teams, Occupational Health , Community Falls Team etc to provide a joined up service.
Services we don’t provide are:
Mental Health, Learning Disabilities, Respite Care, Nursing Care and care for Children and under 18’s.
Services We Provide
Adults from the age of 18+
People with physical disabilities
People with sensory loss, including those with dual sensory impairment
People with Dementia and associated conditions
Personal or family Carers
Home Help Services
Assistance with preparing meals and drinks.
Helping Service Users’ to meet dietary requirements.
Check food expiry dates
Prepare shopping lists
Help with general shopping
Collect prescriptions
Household tasks such as Dusting and vacuuming
Help with washing and ironing
Making beds and changing bed linen
Organise wardrobes and cupboards
Take out rubbish
Supervise home maintenance
Oversee home deliveries
Care for houseplants
Assist with pet care
Drop off and collect dry cleaning
Personal Care Services
Help with bathing and washing
Assist with dressing
Provide grooming – brushing hair and shaving
Help with incontinence care
Assist with eating
Monitor and record food and fluids
Monitoring and recording skin integrity
Dementia care
Alzheimer's care
Organise prescription deliveries
Provide assistance with medication.
Assistance to get out of bed in the morning, with or without equipment as appropriate.
Assistance to get into bed in the evening, with or without equipment as appropriate.
Looking for a reliable domicilary Care Service to help with home care and health-related needs? You’ve come to the right place! At West Cornwall Care, we offer clients top of the line services and make an effort to go the extra mile with our Same Day Visits. We guarantee excellence in all we do, and are here to get you feeling better again.
Our Community Care Assistants work hard to provide clients with top of the line home health and care solutions that are catered to suit their needs. With our qualified Staff you know you’re getting the complete care package you deserve. We consider it one of our strongest features. At West Cornwall Care, you’re bound to feel at ease in no time at all — our clients are guaranteed high quality home care options from the moment they request our services. Training is ongoing to keep our staff up to date with the constant changes. The training our carer receives is second-to-none. This shows in the professional and compassionate way in which they work.
At West Cornwall Care, we care about the wellbeing and health of all of our clients, and have more than just the typical home care services to offer you. With West Cornwall Care, you can count on the best Community Care Assistants in the industry. Our clients benefit from the exceptional service we provide, and can be sure that their health is in good hands.
Meet The Office Team
Zoe Perkin * Rachael Williams * Juliette Rouncefield * Jan Blackabey * Rebecca Mitchell
Managing Director ~ Registered Manager
Compliance Manager ~ Health and Safety ~ Risk Assessment ~ Quality Assurance
HR ~ Finance Manager ~ Payrole
Care Coordinator
On Call
Community Care Assiistant - On Call
Get to Know Us
West Cornwall Care is the most reliable Domiciliary Care Service in West Cornwall area.
Our Community Care Assistants provide the best service and cater to the specific needs of each client. We bring high quality care right to your front door so that you can get better in an environment that is comfortable and familiar to you.
Testimonials
Alana H (Granddaughter of Client/Service User)
April 2021 *****
My Grandad came home from hospital in the beginning of 2020 and Caresta Ltd, trading as West Cornwall Care have provided excellent care for him and have accommodated his needs very well. They have been a friendly face to both my Nan and Granddad when the lockdown came into effect in March 2020. The care agency staff are extremely helpful, kind, caring, compassionate and professional in all they do for our family. I would highly recommend Caresta Ltd, trading as West Cornwall Care to anyone in need of home care.
Charmaine A (Next of Kin)
April 2021 *****
Having suffered a fall and being discharged from hospital the same day, my friend and family member was tasked to source her own care. Due to the injury received her mobility was poor and she was unable to wash and dress herself. Not only was she incapacitated, but she was also badly shaken and feeling extremely vulnerable. With no family in the area and friends unable to assist because of the Covid19 and lockdown we made contact with Caresta Ltd, trading as West Cornwall Care. Within an hour they had paperwork in place and had come to our aid. The carers who looked after my friend were lovely, professional, and caring. They made her feel safe while she recovered and helped her to regain her independence. Thank you.
Debbie H (Daughter of Client/Service User)
March 2021*****
Review: I would like to take this opportunity to express my sincere thanks to the wonderful team at Caresta Care. My mum and dad have lived in the same house since 1976 and after dad passed away mum managed very well but as the years have gone on she has found it increasingly difficult to keep up with the management of the house and shopping, she was easily confused and as a family, we were a little concerned about her safety. So, we slowly introduced the concept of mum having a little helping hand around the home, initially, she was a little worried thinking that they were going to take over, but I can honestly say that mum is thriving with the extra help and especially the company. She frequently says how reassured she feels that she sees someone every day. As a family, we are extremely pleased with the respectful care and attention mum is getting. Mum is happy, the family can spend quality time with mum... it is a win-win all round!
Michelle Pullen (Daughter of Client)
January 2021 *****
We are very happy with the care provided for my dad by the staff at West Cornwall Care. We were concerned about getting Dad a carer to help him wing as he has always refused but it was no problem for West Cornwall Care, who went to visit and won Dad over! Dad has a great relationship with all of the staff who visit. We have found them to be very professional and caring.
James H (Son of Client)
March 2020 *****
Excellent care, providing comfort in the home and great back up from the team in the office. My mother is always happy after their visit and it provides much-needed respite for family members who look after her.
Christopher H (Son of Client)
June 2018 *****
Excellent service for my mother and my father. Always polite and approachable and I have had no issues to date.
Penny W (Niece of Client)
May 2018 *****
My Uncle required single handed help once a day, but over time, due to age and disability, he relied on four visits a day. He ended up being bed bound, he was always pleased when the care staff arrived and said nothing was too much trouble for them. It was reassuring that he felt that way. With their care, he was able to stay at home, which was his greatest wish, until his recent death.
Sian L (Daughter of Client)
May 2018 *****
We are very happy with the care provided for mum by the dedicated staff at West Cornwall Care. Mum has a good relationship with all of the staff who visit her to help with her needs and looks forward to their company. We have found them to be very professional and caring.
Audrey C (Client)
August 2016 *****
I have been very satisfied with the care I have received. The carers are kind, considerate and efficient. They respect me and my home. They are always cheerful and most of them have a great sense of fun. They are always careful to ask me how I want things done. Although I am fortunate to have friends and family nearby, I always look forward to the carer's evening visit. I appreciate having the same carers, which makes life easier and more comfortable. We have occasionally had to alter the arrangements, which has always been managed efficiently and no problems raised.
Celia M (Power of Attorney of Resident)
July 2016 *****
Importantly, an open dialogue is always available. Concerns are listened to with understanding of the client's condition.
Continuity of carers provided is maintained where possible enabling personal relationships to be developed. Carers get to know the client and any difficulties connected with their particular health condition. On the whole great attention is paid to client’s needs. I am always kept informed of any problems and try to be available when needed.
Add a Review
West Cornwall Care would love to hear from you
Join Our Team
West Cornwall Care is a small business that provides a Domiciliary Care Service for adults and young persons over the age of 18 years, where quality individual treatment in your own home is paramount. We tailor the care package to suit the individual’s personal needs with consultation from family, relatives and friends to ensure that all the needs of the service user are met
Jobs Available
Be a Part of Our Growing Team
Community Care Assistants
Our Community Needs You
Currently looking for Carers with full drivers Licence and own vehicle at present
Penzance • St Ives • Carbis Bay • Hayle and surrounding areas
Unqualified Mon-Fri £11 daytime, £11.35 evenings.
Saturday/Sunday £11.90.
Qualified NVQ 2 Mon-Fri £12.75 daytime, £13.10 evenings.
Saturday/Sunday £13.65
Hours Vary Full or Part Time
Available: Shifts 7am to 2pm and 4pm to 10pm
Experience would be an advantage but not essential, but you must have a passion to care.
Good benefits package and great job satisfaction.
At West Cornwall Care Ltd we have an exceptional team of care assistants who give high quality care, support, and assistance to individuals of all ages who live in their homes.
Are you a kind, respectful, caring person who would enjoy the rewarding work we do?
If your answer is yes, then we would like to hear from you.
The demand for our home care services across west Cornwall is increasing and as such we need new and experienced care assistants to join us, so we can continue to deliver the best personal care.
Your duties may range from light domestic tasks to full personal care package. By helping our clients to carry out everyday tasks you will reflect our company motto “We care because you care”
We Provide the best care support Monday to Sunday. As a result of this we offer
Mornings and evenings – Plenty of hours available
Benefits:
Free Ongoing Training - DBS Paid – Travel Time – Mileage – Flexible Working Patterns – Holiday Pay – Career Progression – Induction and Shadowing Paid – Pension Scheme if Eligible – Uniform Provided – Extra pay Bank Holidays and Weekends
We try our best to ensure there is consistency, in both your life and the service user’s life by working hard to ensure that you see the same service users regularly and allowing you to build up a good working relationship.
We also try to match care assistants to service users by compatibility so that your job becomes as enjoyable and rewarding as possible.
As a recognised provider of care, we are registered with the Care Quality Commission, are on the Cornwall Council’s approved providers list and are a CHAS Accredited Contractor, being compliant with all guidelines, rules and regulations as set out by them. As a long-established care provider in the area, West Cornwall Care has been providing a service in the community since 1987. We pride ourselves on treating our service users with dignity, kindness and promoting independence and choice.
Please send your CV or contact us for more information.
Full supported comprehensive training will be provided as will your development pathway.
We are looking for enthusiastic individuals to join our team in supporting our clients in their own home, you will be supporting our clients to regain and retain as much independence as possible. Your role will be providing many varied tasks including personal care, administering medication, domestic and shopping duties.
If you have a caring nature, are friendly and sensitive to the needs of others and have good communication skills, be self-motivated and have a desire to improve a person's quality of life then we would like to meet you.
Experience is preferred but not essential as full training will be given.
All our staff will be trained to the Care Certificate and then followed with the Level 2 Diploma in Health and Social Care. You will be supported through your role with a programme of continuous training and professional development.
Office Hours
Monday to Friday
9am - 5pm
Contact Us
If you or a loved one could use our professional support, it might be time to get in touch. One of our care coordinators will be happy to discuss a plan that’s most suitable for you.
West Cornwall Care Ltd, Office 8, St Erth Business Park, Rose-an-Grose, Hayle, Cornwall, TR27 6LP
Caresta Ltd Trading as West Cornwall Care Ltd
Office 8, St Erth Business Park, Rose-an-Grouse, Canonstown, Hayle, Cornwall, TR27 6LP
Registered in England No. 5449053.
01736 333177
